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Lumina connects directly to the loyalty program you already manage in Square. Your earn rules, point balances, and rewards are all defined there — not in Lumina — so there’s no rebuilding anything on the Kiosk side. Turn on the integration, and your existing program is live for guests immediately.
Your loyalty program rules — how guests earn points, what rewards are available, and how points are redeemed — are configured in your Square account, not in Lumina. Make any changes to the program itself inside Square Dashboard or the Square Loyalty settings.

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Turn Square Loyalty on or off on the Kiosk

Loyalty on the Kiosk is controlled by a single toggle in Remy — the same place whether you’re switching it on or hiding it from guests. If you have an active Square Loyalty program, turn it on for the Kiosk in Remy:
1

Open the app menu in Remy

Tap the circle icon in the upper left corner of Remy to open the app menu.
2

Go to Square Integration

Tap Square Integration from the menu options.
3

Turn on Loyalty Program

Toggle Loyalty Program on.
4

Restart the Kiosk

Restart the Kiosk. Once it reloads, guests will see an Earn Rewards option next to the View Order button on the ordering screen.

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Hide (disable) loyalty on the Kiosk

To take loyalty off the Kiosk, follow the same path and flip the toggle the other way: open the app menu → Square Integration → toggle Loyalty Program off → restart the Kiosk. Once it reloads, the Earn Rewards option no longer appears next to View Order, and guests will not see loyalty while ordering.
Turning the toggle off only hides loyalty on this Kiosk. It does not change or delete your program in Square — earn rules, point balances, and rewards stay intact and remain active on your other Square channels. You can turn it back on anytime.
If you previously added a Loyalty Program or Rewards collection to the menu (see Promote loyalty on the Kiosk menu below), remove that collection too — otherwise the menu will still route guests to the loyalty signup flow.

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Promote loyalty on the Kiosk menu

Beyond the built-in Earn Rewards button, you can spotlight your loyalty program directly on the menu using collections. This gives guests a clear path to sign up before they even start ordering.
  1. In Remy’s Menus tab, open Collections and add a Loyalty Program and/or Rewards highlight.
  2. Set a cover image for the collection. When a guest taps the cover image, they are taken directly into the rewards signup flow — Remy notes this behavior as: “Tapping cover image will promote user signup.”
Enrollment is handled through Square Loyalty, typically by phone number, so a guest’s points follow them across every Square-powered channel your restaurant uses.

Menu Management

Learn how to build and organize your Kiosk menu, including collections and cover images.

Kiosk Operations

Explore profiles, welcome screens, checkout settings, and day-to-day Kiosk management.