Remy
Team management
Bring your staff into Remy. Open Team in the app menu to invite teammates by text message and choose what each person can do.- Three roles — Admin, Regular, or Custom, where you pick exactly which areas someone can access.
- Location access — limit a teammate to the locations they work at.
- Changes apply right away — edit a role or remove someone, and it takes effect without them signing out.
Lumina KioskRemy
The August update
Most of this release is work you no longer have to do. It’s already live on every kiosk — there’s nothing to install.Rewards without an account
A guest enters a phone number or an email at the start of the order — no account, no app, no password. Members see their balance and what they can redeem; everyone else sees Enroll now. Your earn rules stay in Square.
Fast-Lane, for prepaid events
Turn Fast-Lane on in Remy and every order on that kiosk checks out at $0.00 — no coupon code, nothing for staff to do per order. Orders still reach the kitchen, and item-by-item order data is still recorded. See Kiosk Operations.Setup that finishes, and status you can trust
Pairing confirms App Lock before it hands you a finished kiosk, and cancelling partway releases the device cleanly. In Devices, every kiosk shows Online or Offline with its Last active: time — a kiosk that drops now shows as offline within seconds.
Nothing breaks behind you
Delete a menu, group, collection, or profile and every reference to it goes with it. Preset options make setting up an item shorter.Quicker, everywhere
Images load faster and the product grid scrolls more smoothly. Android tablets now run the same kiosk your iPads do.Also in this release: clearer feedback when a scanned barcode isn’t found, more reliable delivery of phone verification codes, and a crash fix when reordering menu items.Lumina Kiosk
A rebuilt loyalty experience
We’ve completely rebuilt the loyalty experience — designed to get more customers enrolled, engaged, and coming back. It’s available now in the latest version of your kiosk software.Sign-in and sign-up, front and center
A more prominent prompt means more customers join your program and log in on every visit.Members see what they’ve earned
Eligible rewards now show right on the kiosk, so customers know exactly what they can redeem.
Promote the rewards you want
Feature specific rewards directly in your kiosk menu to drive the behavior that matters to you.
Redeem without friction
Customers can also apply rewards at checkout.
The next generation of Lumina Kiosk and Remy
This is the biggest upgrade we’ve shipped: a redesigned ordering experience for your guests, and more control for you — wherever you are. We’re rolling it out to a small first group of restaurants before everyone else. Upgrading takes minutes, and everything carries over.Bigger, bolder menus
Your kiosk menu got a glow-up. Larger item images, and modifier photos that turn questions like “oat milk?” and “extra toppings?” into easy yeses.
Loyalty front and center
Loyalty is now part of the ordering flow, not an afterthought:- Prominent sign-in at the start of every order
- Rewards promoted right in the menu
- Multi-reward redemption in a single order
- A live points balance guests can see as they go
Categories organize, collections sell
Group items into spotlights, specials, combos, and staff picks. Update them any time and push the changes to every kiosk instantly.
Sold out? Fixed in a tap
Manage availability from your phone: 86 items and modifiers, troubleshoot, restart, and lock kiosks — all from Remy. Whether you run one kiosk or twenty-four, it’s a tap away.